Effective Date: May 2026
Data Controller
The Retreat HC GmbH & Co. KG
Mauerstraße 78
10117 Berlin
Email: info@retreatgermany.com
Phone: +49 30 290 36 290
1. Data Collection When Visiting Our Website
When you access our website, the following data is collected:
• Date and time of visit
• Anonymized IP address
• Browser type and version
• Operating system
• Pages accessed
Purpose: Maintaining website security and stability.
Legal Basis: Art. 6(1)(f) GDPR (legitimate interest).
2. Appointment Booking via Clinicminds
We use Clinicminds to manage your appointments.
Data Processed:
• Full name, email address, phone number
• Treatment preferences
• Relevant health information (if required)
Legal Basis:
• Art. 6(1)(b) GDPR (contractual necessity)
• Art. 9(2)(a) GDPR (explicit consent for health data)
Server Location:
Data is processed in accordance with applicable GDPR requirements and appropriate technical and organizational safeguards.
For more details: https://www.clinicminds.com/privacy-policy/
3. Advertising & Platform Integrations
We use third-party platforms and business tools, including Meta (Facebook and Instagram), to manage advertising campaigns, audience analytics, and business performance reporting related to The Retreat Berlin.
Data processed through these platforms may include:
– Advertising performance metrics
– Campaign engagement data
– Aggregated audience insights
– Business asset metadata associated with our owned advertising accounts and social media pages
This data is used solely for internal business operations, advertising management, analytics, and performance optimization.
We do not sell personal data or share platform data with unauthorized third parties.
Legal Basis:
Art. 6(1)(f) GDPR (legitimate business interest).
4. Use of Cookies
Our website uses cookies to improve user experience. You can withdraw your consent or adjust your preferences at any time.
5. Use of Stock Images
The images used on our website are legally licensed from Vaultstock.
6. Data Deletion Requests
Users may request deletion of their personal data at any time by contacting:
info@retreatgermany.com
We will review and process deletion requests in accordance with applicable legal and regulatory obligations.
7. Your Rights
You have the right to:
• Access your personal data
• Correct inaccurate or incomplete data
• Request deletion of data no longer required
• Object to certain types of data processing
Please direct requests to: info@retreatgermany.com
8. Third-Party Services
We may use trusted third-party service providers to support website operations, analytics, appointment management, advertising operations, communications, and business administration.
These providers may process data on our behalf in compliance with applicable data protection laws and contractual safeguards.
9. Data Security
We protect your data through SSL encryption and technical measures to prevent unauthorized access.
10. Updates
This privacy policy may be updated to reflect legal or technical changes.
Contact
Email: info@retreatgermany.com
Phone: +49 30 290 36 290
